Human Factors in Compliance with GCAA (UAE) Regulations

Course Overview

This course provides a comprehensive understanding of human factors in aviation maintenance as per GCAA (UAE) regulatory requirements. It explores how human performance, communication, environment, and organisational culture influence safety and maintenance reliability. Participants will gain insights into error management models, professionalism, and teamwork essential for maintaining airworthiness and operational safety.

Learning Objectives

• Understand the principles and importance of human factors in aviation safety.
• Interpret GCAA (UAE) requirements related to personnel, maintenance, and safety programs.
• Identify common causes of human error and apply practical error management techniques.
• Recognize the impact of communication, stress, fatigue, and environment on performance.
• Develop strategies to enhance teamwork, professionalism, and safety culture.
• Integrate human factors concepts into daily maintenance and operational practices.

Course Modules

Module 1: General / Introduction to Human Factors

• 1.1 Need to address human factors
• 1.2 Statistics
• 1.3 Incidents

Module 2: Regulatory References – GCAA UAE Personnel Requirements

• 2.1 Introduction to GCAA (UAE)
• 2.2 CAR-145 Approved Maintenance Organisations
• 2.2.1 CAR 145.30 Personnel Requirements
• 2.3 CAR-M – Continuing Airworthiness Requirements
• 2.3.1 CAR M.A.706 Personnel Requirements (Subpart G)
• 2.3.2 S-1.CAMO.305 Personnel Requirements (Organisation Requirements)

Module 3: Safety Culture / Organisational Factors

• 3.1 Safety Culture
• 3.2 Components of Safety Culture
• 3.3 Benefits of Positive Safety Culture
• 3.4 Hudson’s Safety Culture Maturity Ladder

Module 4: Human Error

• 4.1 Error Models and Theories:
  • SWISS Cheese Model
  • SHELL Model
  • PEAR Model
  • HFACS-ME Model
  • Dirty Dozen / Filthy Fifteen
• 4.2 Types of Errors in Maintenance Tasks
• 4.3 Violations
• 4.4 Implications of Errors
• 4.5 Avoiding and Managing Errors
• 4.6 Human Reliability

Module 5: Human Performance and Limitations

• 5.1 Vision
• 5.2 Hearing
• 5.3 Information-Processing
• 5.4 Attention and Perception
• 5.5 Situational Awareness
• 5.6 Memory
• 5.7 Claustrophobia and Physical Access
• 5.8 Motivation
• 5.9 Fitness / Health
• 5.10 Stress
• 5.11 Workload Management
• 5.12 Fatigue
• 5.13 Alcohol, Medication, Drugs
• 5.14 Physical Work
• 5.15 Repetitive Tasks / Complacency

Module 6: Environment

• 6.1 Peer Pressure
• 6.2 Stressors
• 6.3 Time Pressure and Deadlines
• 6.4 Workload
• 6.5 Shift Work
• 6.6 Noise and Fumes
• 6.7 Illumination
• 6.8 Climate and Temperature
• 6.9 Motion and Vibration
• 6.10 Complex Systems
• 6.11 Hazards in the Workplace
• 6.12 Lack of Manpower
• 6.13 Distractions and Interruptions

Module 7: Procedures, Information, Tools, and Practices

• 7.1 Visual Inspection
• 7.2 Work Logging and Recording
• 7.3 Procedure–Practice Mismatch / Norms
• 7.4 Technical Documentation – Access and Quality
• 7.5 Critical Maintenance Tasks and Error-Capturing Methods

Module 8: Communication

• 8.1 Shift / Task Handover
• 8.2 Dissemination of Information
• 8.3 Cultural Differences

Module 9: Teamwork

• 9.1 Responsibility
• 9.2 Management, Supervision, and Leadership
• 9.3 Decision Making

Module 10: Professionalism and Integrity

• 10.1 Keeping Up to Date; Currency
• 10.2 Error-Provoking Behaviour
• 10.3 Assertiveness

Module 11: Organisation’s HF Program

• 11.1 Reporting Errors
• 11.2 Disciplinary Policy
• 11.3 Error Investigation
• 11.4 Action to Address Problems
• 11.5 Feedback

Module 12: Case Studies

• 12.1 Case Study: Torch (Flashlight) Left in Nose Wheel Steering Cable Run
• 12.2 Case Study: “Flight 261 and the Hidden Cost of Maintenance Deviation”
• 12.3 Case Study: Colgan Air Flight 3407 – Pilot Error, Fatigue, and Aviation Safety Reforms
• 12.4 Case Study: Excalibur Airways Airbus A320 Incident (1993)

Who Should Attend

• Certifying staff (EASA / GCAA Part-66 B1/B2 license holders)
• Aircraft maintenance engineers and technicians
• Quality, safety, and compliance managers
• CAMO and Part-145 organisation personnel
• Supervisors, planners, and maintenance managers
• Human factors trainers and safety officers
• Regulatory authority inspectors or auditors
• Anyone involved in aircraft maintenance or safety management

Final Assessment & Certification

Upon completion, participants will take a final assessment to demonstrate their understanding. A Certificate of Completion will be awarded to those who meet the passing criteria.

• Mode: Online
• Course Duration: 166 Minutes
• Validity: 365 Days
• We carefully evaluate the candidates taking up this course. Email us at info@academyaviationonline.com and share your interest in taking up this course.